What companies are part of the merger?
KME is the result of a merger between four trusted IT providers: Biztek Solutions, KME Systems, ActiveIT Solutions, and SystemGo IT. All of these companies are proudly based in California, and have come together to form a unified brand, KME, focused on delivering exceptional local service.
Why did these companies merge?
The merger is driven by a shared belief that collaboration creates more value than competition. By combining resources, expertise, and infrastructure, KME can offer broader capabilities, faster support, and deeper technical knowledge—all while maintaining the personal relationships you've come to trust.
Will my current contacts or account manager change?
No. You'll continue working with the same team members you know. The merger enhances their ability to support you, but your relationships remain intact.
What changes should I expect in communications?
New Name and Logo: Biztek Solutions, Active IT Solutions and SystemGo IT will all be rebranded as KME, using the KME logo.
Email Domains: You may begin receiving emails from new KME-branded domains. However, existing domains will remain active to ensure continuity.
Service Communications: Ticket templates and service messages will be rebranded gradually, with clear communication during the transition.
Invoicing/Billing: Invoices will be rebranded in the near future accompanied by a new payment portal and mailing address to submit checks.
Is there a new website or portal I should use?
A new KME website is being developed and will go live soon. It will consolidate all brands and offer improved navigation, service access, and support tools.
Will pricing or contracts change?
There are no immediate changes to pricing or existing contracts. Any future updates will be communicated clearly and with ample notice.
Can I speak with someone directly about the merger?
Absolutely. Individual conversations are encouraged. Your account manager is equipped with updated materials—including this FAQ—to answer any questions you may have.